- info@semperjuvenis.com
- (407) 221-0940
- Free Shipping to USA, Puerto Rico & US Virgin Islands
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
You have 20 calendar days to request a refund from the date you received your order. To be eligible for a refund, your item must be unopened, unused, and in the same condition that you received it. It must also be in the original packaging.
Refund Process:
Contact our customer service team at customer-service@semperbelle.com within 20 days of receiving your order to initiate the refund process.
Provide your order number, the name of the product you wish to return, and the reason for the return.
Our customer service team will guide you through the return process, including providing you with the necessary return shipping information.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If your return is approved, the refund will be processed, and a credit will be automatically applied to your credit card or original method of payment within a specified number of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
Contact us at info@semperjuvenis.com for questions related to refunds and returns.
Refund Policy:
Thank you for shopping at SemperBelle.com, a Division of Functional Nutrition Corporation. We are committed to providing our customers with high-quality products and excellent service. If you are not entirely satisfied with your purchase, we’re here to help.
Refund Eligibility:
You have 20 calendar days to request a refund from the date you received your order. To be eligible for a refund, your item must be unopened, unused, and in the same condition that you received it. It must also be in the original packaging.
Refund Process:
Contact our customer service team at info@semperjuvenis.com within 20 days of receiving your order to initiate the refund process.
Provide your order number, the name of the product you wish to return, and the reason for the return.
Our customer service team will guide you through the return process, including providing you with the necessary return shipping information.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If your return is approved, the refund will be processed, and a credit will be automatically applied to your credit card or original method of payment within a specified number of days.
Shipping Policy:
Order Processing:
Orders are typically processed within 5 business days. Once your order has been processed, please allow up to 2 weeks for shipping. You will receive a shipping confirmation email with tracking information once your order has been dispatched.
Shipping Options:
We offer standard shipping services. If you require expedited shipping or have specific shipping preferences, please contact our customer service team at info@semperjuvenis.com before placing your order.
International Shipping:
At this time, we only offer shipping within USA, Puerto Rico and US Virgin Islands. For international shipping inquiries, please contact our customer service team.
Lost or Damaged Items:
SemperBelle.com is not responsible for any items lost or damaged during shipping. If you receive a damaged item, please contact the shipping carrier to file a claim.
For further assistance or inquiries, please contact our customer service team at info@semperjuvenis.com.
Thank you for shopping at SemperJuvenis.com!
